Re: AR System 7.5 Upgrade Issue

[Doug Blair]

** Jeremy, I have seen this happen a couple of times on Windows platforms where there is a local firewall installed.  Basically, the installer  installs the binaries and  sets up the basic data dictionary tables in your database, then starts the arserver program, then attempts to run arimport (or arimportcmd, I can't remember which) to import the Group and User records.  arimport is blocked by the firewall.  The solution is to disable the firewall. Another failure at the same point is that the arserver is not fully running at the time of the import. The installer should wait for it, but might not. if only the Group and user data is missing it is possible to import them manually, but if this is a fresh install it's probably better to keep at it until the instal runs successfully all the way through the process. Doug Blair On Dec 18, 2009, at 11:58 PM, Jeremy Soronen wrote: ** Trying to upgrade to AR System 7.5 and the upgrade completes, but does not install all system forms (Group, User, etc.).  Has anybody else had this issue during an installation and if so, how did you fix this or get around it.  I can supply more information if needed.   Thanks,   Jeremy Soronen Business Application Analyst CareTech Solutions _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ Doug -- Doug Blair d...@blairing.com +1 224-558-5462 200 North Arlington Heights Road Arlington Heights, Illinois 60004 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_