Hi there, Can anybody tell me how to do the following changes.
change the SLA escalation of IT Service desk as below. First level escalation - Geji Second level escalation - Davison Thanks & Regards Amanullah Software Consultant IT Application and Enterprise Management Emirates NBD Desk: +971 4 2092634 Mobile: +971 50 2182455 DISCLAIMER: "This e-mail message including any of its attachments is intended solely for the addressee(s) and may contain privileged information. If you are not the addressee or you have received this email message in error, please notify the sender who will remove your details from its database. You are not authorized to read, copy, disseminate, distribute or use this e-mail message or any attachment to it in any manner and must delete the email and destroy any hard copies of it. This e-mail message does not contain financial instructions or commitments of any kind. Any views expressed in this message are those of the individual sender and do not necessarily reflect the views of Emirates NBD PJSC, or any other related subsidiaries, entities or persons." _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
