Hi guys, sorry for the repeat email but I really need to find out if anybody was able to get this implemented... See below email and thanks in advance!
Jack Covert _____________________________________________ From: Covert, Jack Sent: Monday, January 11, 2010 11:47 AM To: 'arslist@arslist.org' Subject: Anybody tracking changes to config to the attribute level? Hi guys. I'm looking for companies that are doing the following (or something close) so I can ask how you're doing it and how well it's working out: Require attributes for each related CI are that are going to change as a part of their change request be identified. Reports are generated automatically for change management to review to make sure that A) All changes to a managed attribute in the CMDB have a corresponding change and B) all planned attribute values (new os version, new memory value, etc). match (what was planned vs. discovered). If anybody is doing this or anything close, please let me know. Thanks! Jack Covert Corporate IT Remedy Support Team Remedy Support Team Home Page http://collaborate.mckesson.com/sites/esm/remedy <http://collaborate.mckesson.com/sites/esm/remedy> Remedy Q&A Sessions on Thursdays @ 10:30 AM PT Details on Remedy Support Team Home Page _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
