What's your quantity of incoming messages? Anne Ramey
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jackie Morris Sent: Thursday, January 28, 2010 12:08 PM To: arslist@ARSLIST.ORG Subject: Re: Email Engine and load ** Hi Anne- I have had up to 35 mailboxes being polled. It usually works extremely well but once in a while, which typically is once a year, it just stops and we have to restart the email engine. I have one mailbox that gets tons of mail so we poll that one every 2 mins, but the rest get polled at staggered intervals-some 5 mins, some 11 mins, some twice a day. Depends on what the mailbox will contain. The only problem that we have had that we have never gotten an answer for is why one mailbox will get passed over and not polled. I turn on the debug log and I can see the login, the retrieve, then the delete of the mail on all the other mailboxes. And I'll see it pass right over a mailbox and not poll it at all. Still don't know why that happens. We started using this on version 5.12, upgraded everything to 6.3 and are now on 7.1. We've come to rely on email tickets (I use filters on the email message form to create tickets based on the mailbox name) so when there is a problem someone notices right away. Hope this helps. Jackie Morris Easylink Services 732-652-3611 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ramey, Anne Sent: Thursday, January 28, 2010 11:15 AM To: arslist@ARSLIST.ORG Subject: Email Engine and load ** We currently have 13 incoming mailboxes we check. We are getting requests for some 20 more. At this point we are wondering about load and what the email engine can handle. Does anyone here have any experience/information about the type of load the email engine can handle before it becomes error prone or unreliable? For now we are starting to space out the amount of times the mailgoxes are being checked so that they are kind of staggered, but I was wondering if anyone had any load info or tips or tricks. Thanks, Anne Ramey ________________________________ E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized state official. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
