Once upon a time a slight mis-configuration at an unnamed customer site
resulted in the AR 5.6 EE sending just over 625,000 emails in the span
of about 8 hours.
 
It never even broke a sweat as far as I can tell.
 
William Rentfrow 
Principal Consultant, StrataCom Inc. 
wrentf...@stratacominc.com 
Blog: http:// <http://www.williamrentfrow.com> www.williamrentfrow.com 
O 715-592-5185 
C 715-410-8056 
 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ramey, Anne
Sent: Thursday, January 28, 2010 12:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: Email Engine and load


** ** 

What's your quantity of incoming messages?

 

Anne Ramey



 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Jackie Morris
Sent: Thursday, January 28, 2010 12:08 PM
To: arslist@ARSLIST.ORG
Subject: Re: Email Engine and load

 

** 

Hi Anne-

 

I have had up to 35 mailboxes being polled.  It usually works extremely
well but once in a while, which typically is once a year, it just stops
and we have to restart the email engine.

 

I have one mailbox that gets tons of mail so we poll that one every 2
mins, but the rest get polled at staggered intervals-some 5 mins, some
11 mins, some twice a day.  Depends on what the mailbox will contain.

 

The only problem that we have had that we have never gotten an answer
for is why one mailbox will get passed over and not polled.  I turn on
the debug log and I can see the login, the retrieve, then the delete of
the mail on all the other mailboxes.  And I'll see it pass right over a
mailbox and not poll it at all.  Still don't know why that happens.

 

We started using this on version 5.12, upgraded everything to 6.3 and
are now on 7.1.  We've come to rely on email tickets (I use filters on
the email message form to create tickets based on the mailbox name) so
when there is a problem someone notices right away.

 

Hope this helps.

 

Jackie Morris

Easylink Services

732-652-3611

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ramey, Anne
Sent: Thursday, January 28, 2010 11:15 AM
To: arslist@ARSLIST.ORG
Subject: Email Engine and load

 

** 

We currently have 13 incoming mailboxes we check.  We are getting
requests for some 20 more.  At this point we are wondering about load
and what the email engine can handle.  Does anyone here have any
experience/information about the type of load the email engine can
handle before it becomes error prone or unreliable?  

 

For now we are starting to space out the amount of times the mailgoxes
are being checked so that they are kind of staggered, but I was
wondering if anyone had any load info or tips or tricks.

 

Thanks,

 

Anne Ramey

 

 

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