Hi Hi, We use ARS 6.3 with customer support module on orcle 10g and Microsoft office version 2003 SP3. I downloaded the app from souceforge.net and installed it. I can see remedy toolbar in outlook. I opened it. and entered all applicable values and clicked ok. It gave me message Cannot open catalog, message number = 214 Did anyone try it? Any help on the topic is very helpful.
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