If it's the app I am thinking of, it is very buggy.

On Feb 5, 12:08 pm, lakhes <lak...@gmail.com> wrote:
> Hi
>
> Hi,
> We use ARS 6.3 with customer support module on orcle 10g and Microsoft
> office version 2003 SP3. I downloaded the app from souceforge.net and
> installed it. I can see remedy toolbar in outlook. I opened it. and entered
> all applicable values and clicked ok. It gave me message Cannot open
> catalog, message number = 214 Did anyone try it? Any help on the topic is
> very helpful.
>
> Thanks
>
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