Keep in mind there are bugs in this functionality in ITSM 7.0.x, including ITSM 7.0.3 I have not tested thoroughly this functionality in ITSM 7.5.1, so i don't know if the bugs have been fixed.
Guillaume ________________________________ From: Action Request System discussion list(ARSList) [arsl...@arslist.org] on behalf of Frank Caruso [caruso.fr...@gmail.com] Sent: Friday, February 19, 2010 9:29 AM To: arslist@ARSLIST.ORG Subject: Change Management Blackout Periods ** ITSM 7.0.3 ARS 7.1 Is there a way to block users from scheduling changes during certain time periods? I have been reading through the docs on using Business Events and Time Segments but am having no luck. We do not use holiday or work day schedules of any kind. TIA Frank _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
