Then you would ALSO want to also run appropriate reports on the Share Application Properties form which keeps a version and patch control of all the AR System applications such as the SRM, AIE, CMDB and any other ITSM application..
The appropriate version and patch entries are updated except for DSL wherein after version 6.3, Remedy wasn't very consistent on updating that form even though you might have added a data or a software patch to it.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Richard Copits Sent: Friday, February 26, 2010 4:16 PM To: arslist@ARSLIST.ORG Subject: Comparison of servers.... ** Step 2 would be discovering differences in the def files, etc. , but my first task is to see what differences there are in versions, etc. of the core components... Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
