A suggestion from the ARSList a while back that I really liked was to set up a new location called “Lost/Stolen” that you can move things to and set the status to Disposed.
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Robert Thomas Sent: Monday, March 22, 2010 1:06 PM To: arslist@ARSLIST.ORG Subject: Lost/Stolen CI Items ** ARSlist, My customer would like to add another status attribute to the CI form for lost/stolen items. I am reluctant to be adding another status. We will be upgrading the ARS 7.5/7.6 in the near future. How every one handling is lost/stolen CI's Items for your customers? Positive or negative inputs are more then welcome! Thanks for your Advance, Robert Thomas | BMC/Remedy Professional | ITIL | Cellular Phone 469.865.5645| _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender.
