That question is covered in the Statement of Direction. 01-Oct-2009 (Statement of Direction) End of Life for BMC Remedy User PDF<http://documents.bmc.com/products/documents/61/94/106194/106194.pdf>
* How does this affect support for the BMC Remedy Alert client? o Remedy Alert will also become unsupported in the same time frame. An alert form is provided in current versions of AR System that replicates the functionality in the web client. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault Sent: Monday, April 05, 2010 7:05 AM To: arslist@ARSLIST.ORG Subject: Remedy Alert - will it go away with the User tool? ** Does anybody know if Remedy Alert will be end-of-lifed with the User tool? Not that we use it, but just wanted to check that Guillaume _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"