Does it still exit with status 0x86 even after adding exit 0? If so, that means your script is not getting to the exit statement and exiting out with that exit code. You might not notice this on the command line, as the command line doesn't really care what the return code is.
ARS uses the exit code to test for errors. If it is anything but 0, you will get the "Error while performing active link action" message even if the script was "successful." Juan Ingles On Tue, Apr 20, 2010 at 10:30 AM, koray <ko...@alkankoray.net> wrote: > Hi Fred, > > Removing the space after the colon was exactly the same thing I did > after starting to receive errors. I also used the exit(0) line :-) > I have no idea why it fails, the only way left seems a restart as > Conny said, i think. > > Koray > > On Apr 20, 8:20 pm, "Grooms, Frederick W" <frederick.w.gro...@xo.com> > wrote: >> I may be picky here but when I do an external $PROCESS$ from an AL I don't >> put a space after the colon >> $PROCESS$ @@:/mypath/script -p1 parameter1 -p2 parameter2 >> >> The 0x86 is what the script is exiting with as a status. On scripts I don't >> want to return an error to Remedy I exit them with an exit 0 line. >> >> Fred >> >> >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> [mailto:arsl...@arslist.org] On Behalf Of koray >> Sent: Tuesday, April 20, 2010 11:54 AM >> To: arsl...@arslist.org >> Subject: Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server 7.5 >> >> Hello Conny, >> >> I activated arfork-log and here is the output: >> >> arforkd version 7.5.00 PatchTue Apr 20 18:46:00 2010 Arforkd: Opening >> log file in overwrite mode. >> Tue Apr 20 18:46:00 2010 Awaiting record marker. >> Tue Apr 20 18:46:04 2010 Received record marker. >> Tue Apr 20 18:46:04 2010 Spawning child, shell "", command "/mypath/ >> script -p1 parameter1 -p2 parameter2". >> Tue Apr 20 18:46:04 2010 Spawned "/mypath/script -p1 parameter1 -p2 >> parameter2" as pid 886. >> Tue Apr 20 18:46:04 2010 Awaiting record marker. >> Tue Apr 20 18:46:06 2010 process id 886 has exited with status 0x86. >> Tue Apr 20 18:46:14 2010 Received record marker. >> >> @process id 886 has exited with status 0x86: Can you help me on what >> 0x86 status is? >> @arserverd restart: How can I see the stdout messages related while >> the restart? >> >> Best Regards, >> Koray >> >> On Apr 20, 7:32 pm, Conny Martin <conny.mar...@t-systems.com> wrote: >> > Koray, >> >> > acivate arfork-log. If you don't see anything in arfork.log restart >> > arserverd in your Unix-shell to see stdout/stderr. >> >> > HTH >> >> > Kind Regards Conny >> >> > -----Ursprüngliche Nachricht----- >> > Von: Action Request System discussion list(ARSList) >> > [mailto:arsl...@arslist.org] Im Auftrag von koray >> > Gesendet: Dienstag, 20. April 2010 18:29 >> > An: arsl...@arslist.org >> > Betreff: Re: {Remedy ARS} Re: Active Link External $PROCESS$ on AR Server >> > 7.5 >> >> > Script's working quite perfect. I tried copying&pasting "/mypath/ script >> > -p1 parameter1 -p2 parameter2" to UNIX shell and it returns as expected. >> > So it can't be the syntax. >> >> > On Apr 20, 7:21 pm, Frank Caruso <caruso.fr...@gmail.com> wrote: >> >> > > Is the problem with the syntax or with what /mypath/script is doing? >> >> > > On Tue, Apr 20, 2010 at 7:18 PM, koray <ko...@alkankoray.net> wrote: >> > > > Hello together, >> >> > > > I have upgraded my ARS servers from 6.3 to 7.5 and facing with some >> > > > major problems since then. >> > > > The previous syntax to run an external process via an Active Link >> > > > was >> >> > > > $PROCESS$ @@: /mypath/script -p1 parameter1 -p2 parameter2 >> >> > > > and it worked perfect. But since the 7.5 upgrade I have been >> > > > receiving >> > > > errors: >> >> > > > <ACTL> -> Passed qualification -- perform if actions <ACTL> >> > > > 0: Set Fields >> >> > > > <ACTL> Process: /mypath/script -p1 parameter1 -p2 >> > > > parameter2 >> > > > <ACTL> **** Error while performing active link action >> >> > > > Do you have any idea? What am I doing wrong here? >> > > > I even tried double-quoting the parameters but nothing seems to work. >> >> > > > Also removing ":" character from active link results with no error >> > > > but returns null. >> >> > > > Thanks in advance! >> > > > Koray >> >> > > > ____________________________________________________________________ >> > > > _______ ____ UNSUBSCRIBE or access ARSlist Archives >> > > > atwww.arslist.orgattendwwrug10www.wwrug.comARSlist:"Where the Answers >> > > > Are" >> >> > > ______________________________________________________________________ >> > > _____ ____ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org >> > > attend wwrug10www.wwrug.comARSlist:"Where the Answers Are" >> >> > > -- >> > > You received this message because you are subscribed to the Google >> > > Groups "Remedy ARS" group. >> > > To post to this group, send email to arsl...@googlegroups.com. >> > > To unsubscribe from this group, send email to >> > > arslist+unsubscr...@googlegroups.com. >> > > For more options, visit this group >> > > athttp://groups.google.com/group/arslist?hl=en. >> >> > ___________________________________________________________________________ >> > ____ >> > UNSUBSCRIBE or access ARSlist Archives >> > atwww.arslist.orgattendwwrug10www.wwrug.comARSlist:"Where the Answers Are" >> >> > ___________________________________________________________________________ >> > ____ >> > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org >> > attend wwrug10www.wwrug.comARSlist:"Where the Answers Are" >> >> > -- >> > You received this message because you are subscribed to the Google Groups >> > "Remedy ARS" group. >> > To post to this group, send email to arsl...@googlegroups.com. >> > To unsubscribe from this group, send email to >> > arslist+unsubscr...@googlegroups.com. >> > For more options, visit this group >> > athttp://groups.google.com/group/arslist?hl=en. >> >> ___________________________________________________________________________ >> ____ >> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org >> attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" >> >> ___________________________________________________________________________ >> ____ >> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org >> attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Remedy ARS" group. >> To post to this group, send email to arsl...@googlegroups.com. >> To unsubscribe from this group, send email to >> arslist+unsubscr...@googlegroups.com. >> For more options, visit this group >> athttp://groups.google.com/group/arslist?hl=en. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
