okay thats what I thought but I wanted to make sure.  Did you by any chance
do CMDB as well.  They want to do the same thing with CMDB?  Can I just
install CMDB 7.5 patch 5?

On Tue, Apr 27, 2010 at 9:52 AM, Pierson, Shawn <shawn.pier...@sug.com>wrote:

> **
>
> Kevin,
>
>
>
> I just upgraded from 7.1 to 7.5 in a similar environment to you, and used
> the Patch 4 installer directly.  In fact, prior installers of 7.5 turned out
> to be complete junk, so I would highly suggest avoiding them.
>
>
>
> The only post-install issues I experienced is that the Approval and
> Assignment Engines don’t update the SHARE:Application_Properties form so I
> had to do it manually despite the log files from the install not showing any
> errors, plus for some reason my Approval Engine install removes the line for
> arapprove.dll from my ar.cfg file, so watch for that as well.  Otherwise, it
> was a very easy upgrade.
>
>
>
> I hope this helps,
>
>
>
> Shawn Pierson
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org] *On Behalf Of *Kevin Begosh
> *Sent:* Tuesday, April 27, 2010 8:37 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* AR System 7.5 Upgrade
>
>
>
> **
>
> I am upgrading a 7.1 AR Server from 7.1 to 7.5 and all of it's components,
> email, assignment, approval etc....  not ITSM.  I see tha 7.5 for AR Server
> is on patch 4 right now, do you have to run the 7.5 install and then all the
> patches for AR Server and it's compenents or can I jump straight to 7.5
> patch 4 and install that and be done with it?
>
>
>
> Windows 2003 server, sql 2005 DB.
>
> --
> Kevin Begosh
>
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
> Private and confidential as detailed 
> here<http://www.sug.com/disclaimers/default.htm#Mail>.
> If you cannot access hyperlink, please e-mail sender.
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_




-- 
Kevin Begosh

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