Did you read Chris Strauss' experiences with 7.5 patch 4? You might want to if you haven't.
Rick On Tue, Apr 27, 2010 at 7:54 AM, Kevin Begosh <kbeg...@gmail.com> wrote: > ** that is good information thanks. So you went from CMDB 2.2 to CMDB 7.5 > patch 4 with just installing the patch? > > > On Tue, Apr 27, 2010 at 10:21 AM, Pierson, Shawn <shawn.pier...@sug.com>wrote: > >> ** >> >> I did the CMDB upgrade as well, and didn’t have any major issues. The AIE >> is still a bit flaky, so I went in and re-saved my data exchanges because >> they weren’t running for some reason after the upgrade. If you aren’t using >> it, though, there won’t be an issue. Also, I’m not using the CMDB web >> services so I didn’t install those, so I can’t vouch for them on this >> version. I used them on 2.2 and had lots of trouble with it crashing the >> Mid Tier (they were on the same Tomcat server) so I didn’t continue using >> them. AIE gives me more control anyway so I don’t have to worry about >> external user processes impacting the performance of my system. >> >> >> >> Oh, one other thing for the ARS upgrade. If you are on the same version >> of Tomcat that ARS 7.1 comes with out of the box, be sure to uninstall it >> and all of your stuff on the Mid Tier. ARS 7.5 comes with an upgraded >> version of Tomcat, and it won’t upgrade it if you use the previously >> installed one. I don’t know if there is any advantage to the newer version >> of Tomcat but I figured that it would be beneficial to update it just for >> the sake of being on the version that BMC Support would expect to find if I >> have an issue. >> >> >> >> Thanks, >> >> >> >> Shawn Pierson >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arsl...@arslist.org] *On Behalf Of *Kevin Begosh >> *Sent:* Tuesday, April 27, 2010 9:06 AM >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: AR System 7.5 Upgrade >> >> >> >> ** okay thats what I thought but I wanted to make sure. Did you by any >> chance do CMDB as well. They want to do the same thing with CMDB? Can I >> just install CMDB 7.5 patch 5? >> >> On Tue, Apr 27, 2010 at 9:52 AM, Pierson, Shawn <shawn.pier...@sug.com> >> wrote: >> >> ** >> >> Kevin, >> >> >> >> I just upgraded from 7.1 to 7.5 in a similar environment to you, and used >> the Patch 4 installer directly. In fact, prior installers of 7.5 turned out >> to be complete junk, so I would highly suggest avoiding them. >> >> >> >> The only post-install issues I experienced is that the Approval and >> Assignment Engines don’t update the SHARE:Application_Properties form so I >> had to do it manually despite the log files from the install not showing any >> errors, plus for some reason my Approval Engine install removes the line for >> arapprove.dll from my ar.cfg file, so watch for that as well. Otherwise, it >> was a very easy upgrade. >> >> >> >> I hope this helps, >> >> >> >> Shawn Pierson >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arsl...@arslist.org] *On Behalf Of *Kevin Begosh >> *Sent:* Tuesday, April 27, 2010 8:37 AM >> *To:* arslist@ARSLIST.ORG >> *Subject:* AR System 7.5 Upgrade >> >> >> >> ** >> >> I am upgrading a 7.1 AR Server from 7.1 to 7.5 and all of it's components, >> email, assignment, approval etc.... not ITSM. I see tha 7.5 for AR Server >> is on patch 4 right now, do you have to run the 7.5 install and then all the >> patches for AR Server and it's compenents or can I jump straight to 7.5 >> patch 4 and install that and be done with it? >> >> >> >> Windows 2003 server, sql 2005 DB. >> >> -- >> Kevin Begosh >> >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> Private and confidential as detailed >> here<http://www.sug.com/disclaimers/default.htm#Mail>. >> If you cannot access hyperlink, please e-mail sender. >> >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> >> >> >> -- >> Kevin Begosh >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> Private and confidential as detailed >> here<http://www.sug.com/disclaimers/default.htm#Mail>. >> If you cannot access hyperlink, please e-mail sender. >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > > > -- > Kevin Begosh > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
