Hi, I am stuck at this requirement and was wondering if this is feasible to implement:
1) When an Incident is resolved, an email goes to the customer to submit a survey, with a survey link. 2) The link opens the survey form in the brower without the user authenticating in the midtier. A surver-user with a restricted read license is created for this purpose which allows multiple people from multiple locations to submit the survey. 3) There is a submit button on this survey form. 4) When the user clicks on submit button, it is required that, his Windows User ID be captured in one of the fields. _______________________________ Solutions implemented that did not work: 1) Create a little Java function in a .jsp file and put it in your "shared" folder on your Midtier: Name the file something like /arsys/shared/get_remote_user.jsp. get_remote_user.jsp contains: function env_ip_var() { var return_value = "<%=request.getRemoteUser()%>"; return (return_value) } In the Web Header content of the form you want to capture this on, add... <SCRIPT src="/arsys/shared/get_remote_user.jsp" language="JavaScript"></SCRIPT> To set a field with the data from the JavaScript functions do the following in an active link... Run Process Command Line: javascript:window.F(XXXXXXXX).DoSet(env_hostname()); Be sure to change XXXXXXXX with the field ID of the field you want to set. This did not work, function env_ip_var returns null. ____________________________________________ Solution 2: A set fields actions in an active link: $PROCESS$ CMD /C "set username" This worked only in user tool. However this functionality is required for web. ___________________________________________ If you have any other ideas, please do share. Regards, Veeral Oza _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"