Yes we created a different account for AIE to use and did set the password in the console and used aiecfedit.exe to update the password hash in aie.cfg. This all seems to work fine. Thanks!
Jason On Sat, May 8, 2010 at 6:37 AM, Martin Liu <liuz...@gmail.com> wrote: > ** Have you ever changed Demo's password after you installed AIE? > If so, you have to change that password in AIE console. > > Hope this helps! > > Regards, > Martin > > 2010/5/8 Jason Miller <jason.mil...@gmail.com> > >> ** We have Atrium Core 7.6 patch 1 on our test server (we just patched >> yesterday to try and resolve this). We are experiencing an issue where Data >> Exchanges stop working after working on other Data Exchanges. We see the >> following errors in the AIE logs and can see the failure in aruser.log. >> >> >> [Thu May 06 2010 11:26:47.4910] - <TID: 001> <ERR > Error (623): >> Authentication failed >> [Thu May 06 2010 11:26:47.4910] - <TID: 001> <ERR > InitCMDBConnection - >> cannot access AR System server:ITSM76APPSERVER. Error = 2 >> [Thu May 06 2010 11:26:47.4910] - <TID: 001> <ERR > StartDataHandlers: >> CMDB Data Handler failed to start. >> >> Logging workflow I see where an AL pulls the current credentials from >> EIE:ApplicationSettings and passes those to aiexfer.exe correctly. It seems >> that somewhere within the aiexfer.exe process it uses the credentials from >> the EIE:DataExchange record. These records appear to get out of sync as >> other Data Exchanges are being worked on. I unhid the fields on >> EIE:DataExchange to try and manually correct the password. This triggers >> workflow and changes the hash. I found that it works fine setting the >> passwords in the db. >> >> As a temporary workaround I created a stored procedure that does the >> following and put it behind a button so I don’t need to go into the db each >> time the person managing the Data Exchanges starts seeing errors. >> >> UPDATE T710 --EIE:DataExchange >> SET >> C102 = 'pw1', --Admin Password >> C15185 = 'pw2, --Encrypted Password >> C536871114 = 'pw3' --Admin PasswordN >> WHERE C536870952 = 0 --Use default destination AR server >> >> Has anybody else experienced this? >> >> Thanks, >> Jason >> >> ARS 7.5 p4 >> Atrium Core 7.6 p1 >> Win 2008 R2 64-bit >> SQL 2008 64-bit >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > > > -- > Regards, > > 刘征 Martin Liu > ---------------------------------- > Blog: http://martinliu.cn > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
