Usually an ARERR 623 means that the password given in the ARServer configuration in the Mid-Tier configuration does not match the password configured for the "Mid-Tier User" password on the ARServer.
Axton Grams The statements above are just my opinion. On Fri, May 21, 2010 at 1:34 PM, Rodriguez, Rafael J x23718 < rafael.rodrig...@broadridge.com> wrote: > ** > Hello list, > > Just wanted to find out if any of you have experienced this issue and if so > what recommendations are there to troubleshoot and resolve. > > Below is my setup info: > > ARS Server 7.5 Patch3 (Server Group with a load-balancer in front of app > servers) > SQL 2005 > WIN 2003 > Mid-Tier 7.5 Patch 4 (4 load-balanced machines) > IIS 6.0 > Servlet Engine Tomcat 5.25 > > My issue is that I used BMC's sample SSO instructions and was able to setup > easily enough with no issues on my Dev and QA environments which are all > stand-alone machines; no load-balncers and no server groups and all works > fine. I attempted to use this in our production environment and we're > getting ARERR [623] Authentication Failed message. > > Any ideas? > > > > Rafael Rodriguez*|*Manager Remedy/Mid-Tier Enterprise*|*Broadridge > Financial Solutions > > 2 Journal Square Plaza*|*Jersey City, NJ 07306*|* 201.714.3718 p > > > > > This message and any attachments are intended only for the use of the > addressee and > may contain information that is privileged and confidential. If the reader of > the > message is not the intended recipient or an authorized representative of the > intended recipient, you are hereby notified that any dissemination of this > communication is strictly prohibited. If you have received this communication > in > error, please notify us immediately by e-mail and delete the message and any > attachments from your system. > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
