In patch 3 of 7.2 the ability to localize/customize any label in RKM was introduced. See the patch file readme (Starting on page 9). I would imagine this feature progressed into the 7.5 release but don't know for sure. Alan BlakeKnowlysis --- On Wed, 5/26/10, pivanov <p.iva...@brightconsulting.bg> wrote:
From: pivanov <p.iva...@brightconsulting.bg> Subject: Re: Customizing BMC Remedy Knowledge Management 7.5 To: arslist@ARSLIST.ORG Date: Wednesday, May 26, 2010, 6:54 AM Hi Michael, thanks a lot for your reply. That is really pity... I found the following facts as well: 1. Only customizable are the templates. 2. The Thesaurus functionality (Stop file as well) is not working with Cyrillic words and symbols. If someone else knew other restrictions, I will appreciate if share them with us. Cheers, Plamen Ivanov On 26 Май, 14:56, Michael Ziniti <michael.p.zin...@accenture.com> wrote: > Plamen, > > I had a similar request which I asked BMC and they claim that most of the UI > is stored in the rkm.war file. This means that it's essentially not > customizable. > > Michael > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of pivanov > Sent: Wednesday, May 26, 2010 1:32 AM > To: arsl...@arslist.org > Subject: Customizing BMC Remedy Knowledge Management 7.5 > > Dear Colleagues, > > i need to customize the BMC Remedy Knowledge Management 7.5. For that > reason, i must to change the Titles on the user interface (like Home, > Search, Browse, News Flashes and etc), but i can not find where RKM > store them. Can someone help me on that? > > Cheers, > Plamen Ivanov > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" > > This message is for the designated recipient only and may contain privileged, > proprietary, or otherwise private information. If you have received it in > error, please notify the sender immediately and delete the original. Any > other use of the email by you is prohibited. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"- Скриване на > цитирания текст - > > - Показване на цитирания текст - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
