If you create a resource folder under the: ar system applications\BMC Remedy Knowledge Management\data\kms_conf\Resource
and then add the KmsL10n_en.properties file you can modify it and it will show in rkm webpage. I stopped tomcat and did this, restarted tomcat and the changes I made to the page worked. On Wed, May 26, 2010 at 12:22 PM, Easter, David <david_eas...@bmc.com>wrote: > Just as an FYI – and I realize this is not a short term fix for your > request – but in future versions of RKM (i.e. major/minor releases after > 7.5.00), RKM will be a native AR System application like ITSM, SRM and SLM. > Beyond the obvious strong benefits of being an AR-powered application > (scalability, security, consistency of UI, compliance with industry > standards, broad OS/DB/App or Web Srver/browser support, etc.) this also > means that the application would be viewed and extended using AR System > development tools like Dev Studio and the upcoming Localization Toolkit. > > > > This is, by the way, another key identifier that BMC recognizes the strong > value of AR System and expects to continue expanding BMC offerings powered > by AR System. > > > > -David J. Easter > > Sr. Product Manager, Enterprise Service Management > > BMC Software, Inc. > > > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Alan Blake > *Sent:* Wednesday, May 26, 2010 8:26 AM > *To:* arslist@ARSLIST.ORG > > *Subject:* Re: Customizing BMC Remedy Knowledge Management 7.5 > > > > ** > > > > In patch 3 of 7.2 the ability to localize/customize any label in RKM was > introduced. See the patch file readme (Starting on page 9). I would > imagine this feature progressed into the 7.5 release but don't know for > sure. > > > > Alan Blake > > Knowlysis > > > --- On *Wed, 5/26/10, pivanov <p.iva...@brightconsulting.bg>* wrote: > > > From: pivanov <p.iva...@brightconsulting.bg> > Subject: Re: Customizing BMC Remedy Knowledge Management 7.5 > To: arslist@ARSLIST.ORG > Date: Wednesday, May 26, 2010, 6:54 AM > > Hi Michael, > > thanks a lot for your reply. That is really pity... I found the > following facts as well: > > 1. Only customizable are the templates. > 2. The Thesaurus functionality (Stop file as well) is not working with > Cyrillic words and symbols. > > If someone else knew other restrictions, I will appreciate if share > them with us. > > Cheers, > Plamen Ivanov > > > On 26 Май, 14:56, Michael Ziniti > <michael.p.zin...@accenture.com<http://mc/compose?to=michael.p.zin...@accenture.com> > > > wrote: > > Plamen, > > > > I had a similar request which I asked BMC and they claim that most of the > UI is stored in the rkm.war file. This means that it's essentially not > customizable. > > > > Michael > > > > > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org <http://mc/compose?to=arsl...@arslist.org>] On Behalf > Of pivanov > > Sent: Wednesday, May 26, 2010 1:32 AM > > To: arsl...@arslist.org <http://mc/compose?to=arsl...@arslist.org> > > Subject: Customizing BMC Remedy Knowledge Management 7.5 > > > > Dear Colleagues, > > > > i need to customize the BMC Remedy Knowledge Management 7.5. For that > > reason, i must to change the Titles on the user interface (like Home, > > Search, Browse, News Flashes and etc), but i can not find where RKM > > store them. Can someone help me on that? > > > > Cheers, > > Plamen Ivanov > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" > > > > This message is for the designated recipient only and may contain > privileged, proprietary, or otherwise private information. If you have > received it in error, please notify the sender immediately and delete the > original. Any other use of the email by you is prohibited. > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"- Скриване на > цитирания текст - > > > > - Показване на цитирания текст - > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > -- Kevin Begosh _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
