Thanks Peter, the problem is where I am is almost imposbile to know where the 
administrator are, let alone ask them for the sa pasword.



________________________________
De : Peter Romain <p.romain.arsl...@parsolutions.co.uk>
À : arslist@ARSLIST.ORG
Envoyé le : Ven 28 mai 2010, 12h 56min 22s
Objet : Re: Need to create the admin user for my ITSM7.5 database - VERY URGENT

** 
I’ve not done this, but, assuming you are using SQL Server,  could you give SLM 
the sa user details so that you can get this done?
 
From:Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Frex Popo
Sent: 28 May 2010 11:45
To: arslist@ARSLIST.ORG
Subject: Need to create the admin user for my ITSM7.5 database - VERY URGENT
 
** 
Dear all,
 
We used a window administrator account to perform the ITSM installation, almost 
all the ITSM modules were installed untill I got to SLM and choose mixed mode 
authentication and was prompted for the Admin user and passord... checked to 
make sure I can connect with the sql client from the ARS server and found that 
the Admin user was never created. Damn!!
 
Now can I carry on with the instalation using the Windows only authentication 
(althought our database is mixed mode) and then try and fixed the problem 
later?!?
 
Also does anyone have the sql for fixing this..i.e creatting the user, role, 
making dbowner etc... sorry but need to get done completed withing an hour and 
do not have time.
 
You help is very much appreciated.
 
Regards
frex
 
 
 
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