Error code 93 seems to indicate a connectivity issue - have you verified that your connection/authentication parameters are correct?
Rick On Tue, Jun 1, 2010 at 8:26 AM, Ramey, Anne <anne.ra...@nc.gov> wrote: > ** > > Has no one else seen this error? > > Feature BMC Atrium CMDB failed > > com.bmc.smbu.install.common.rule.engine.CommandExecutionException: > Exec command (/tmp/Utilities/cmdb/cmdbdriver -s ncc056 -u Demo -p > <not_displayed> -t 5045 -x > /opt/ar/remedy/AtriumCore/cmdb/en/workflow/upgrade/250patch000/impact-data-upgr-import-OSD.txt) > returned an exit code of 1, which was interpreted as a failure > > > > It's failing with: Cannot open catalog; Message number = 93 > > > > I think I found the solution to the product catalog issue, but the CMDB one > just has me stumped. > > > > Anne Ramey > > *********************************** > > *E-mail correspondence to and from this address may be subject to the > North Carolina Public Records Law and may be disclosed to third parties only > by an authorized State Official.* > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Ramey, Anne > *Sent:* Friday, May 28, 2010 1:10 PM > *To:* arslist@ARSLIST.ORG > *Subject:* CMDB upgrade > > > > ** > > I'm upgrading CMDB 2.1p4 to 7.6 on linux OS. It's failing with: Cannot > open catalog; Message number = 93 from this part of the install: > impact-data-upgr-import-OSD.txt > > > > I don't really have any idea where to go from here because I don't > understand what is wrong. This is part of the post-install activities, so > it clearly could talk to the DB and the install checks the ARS user > permissions before it ever starts, so it can't be DB or permissions. Any > input would be helpful. > > > > The product catalog install also fails on this file: > /opt/ar/remedy/AtriumCore/dsl/pct/workflow/en/pct-upgrade.drm but the > corresponding log is completely empty, so I don't know what is wrong there > either. > > > > Thanks, > > > > Anne Ramey > > *********************************** > > *E-mail correspondence to and from this address may be subject to the > North Carolina Public Records Law and may be disclosed to third parties only > by an authorized State Official.* > > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
