I'm assuming you are talking about the Remedy SPI. We use it as a way to feed events from Operations Manager into Remedy and then populate updates from Remedy back to the OV event.
Jim Nowak IT Operations TEL: 630.864.5366 | CELL: 630.414.0193 | jamesno...@officemax.com 263 Shuman Blvd., Naperville, IL 60563 | http://www.officemax.com CONFIDENTIALITY NOTICE: The information contained in this e-mail and attached document(s) may contain confidential information that is intended only for the addressee(s). If you are not the intended recipient, you are hereby advised that any disclosure, copying, distribution or the taking of any action in reliance upon the information is prohibited. If you have received this e-mail in error, please immediately notify the sender and delete it from your system. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Donald Morton Sent: Wednesday, June 02, 2010 11:23 AM To: arslist@ARSLIST.ORG Subject: HP Openview Remedy Integration Has anyone used HP Openview's Remedy Integration? They have an integration that lets their event console see when Remedy tickets have been updated. It's a Run Process action that fires a C program every time a ticket is modified. Has anyone run into any issues with this? Sent from my iPod _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"