thanks for your response, i can access the file localy and i grant full control access to the shared folder and to the file and tried to map the folder as network drive to be like local but still not working
i changed the service log on with user exist in the twos servers with the same password and it's not working too On Mon, Jun 7, 2010 at 5:53 PM, Walters, Mark <mark_walt...@bmc.com> wrote: > ** > > ARS usually runs under the local system account on Windows – this account > probably does not have permissions to access the shared drive. You may need > to set ARS to run as a specific user (via the services control panel entry > for the service) if you cannot access the file locally on the server. > > > > Mark > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Hany Abd El_Fatah > *Sent:* 07 June 2010 15:49 > *To:* arslist@ARSLIST.ORG > *Subject:* run process to Attach file from shared path Issue > > > > ** > > Hi, > > i face error "File pointer is NULL or not a valid file pointer (ARERR 295)" > when i use $PROCESS$ PERFORM-ACTION-ADD-ATTACHMENT 1000000253 <Shared File > Path> in a filter when try to attach a file from shared path even if i map > it as a network drive. > any ideas > > > > ARSystem 7.1 patch 4 > > OS: windows 2003 > > DB:SQL server 2005 > -- > BR, > Hany > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ -- BR, Hany _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
