Don,
AlarmPoint just became "(x) matters" (www.xmatters.com) very recently. I met with them yesterday for a global integration we are doing. Contact me off list as to your questions regarding full or partial functionality. Hope to see all'y'all (that's Texan for "you guys" - plural of "y'all") in 'Vegas! Phil Bautista, WWRUG10 Advisory Board 512-731-0304 http://www.linkedin.com/in/philbautista http://www.wwrug.org/wwrug10/contact_phil.html From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of McClure, Don Sent: Tuesday, June 08, 2010 11:06 AM To: arslist@ARSLIST.ORG Subject: ARS 7.5/ITSM 7.6 And AlarmPoint 4.X ** Have any of you fellow warriors integrated AlarmPoint 4.0 (or higher) with ARS 7.5/ITSM7.6? I am experiencing one particular syndrome which leads me to suspect all is not fully functional in the provisioned API (failure to retrieve one record, even after a correct pointer to that record is furnished). Off-line contact for further details is great--I realize this is probably of interest to a small subset of the ARSlist. Don W. McClure, P.E. CITC Call Tracking Administration University of North Texas dwmac @ unt . edu _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
