I wrote up a paper on how to do this when adding a new application to the Overview console. Similar to what you are trying to do, I think.
http://communities.bmc.com/communities/docs/DOC-9568 See if that helps. On Jun 10, 2010, at 6:52 AM, Misi Mladoniczky wrote: > Hi, > > This jogged my memory :-) > > The form is called SHR:ARDBCFields. > > Check the existing recrords so that you use the correct tag for the > various source forms. > > For example the tags for Incident, Problem and Change are MAINHELPDESK, > MAINPROBLEM and MAINCHANGE. > > My guess is that you need to restart your plugin server in order to get it > working. > > Best Regards - Misi, RRR AB, http://www.rrr.se > > Products from RRR Scandinavia: > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > >> Jiang, >> >> You got to add this field in the Vendor form. It is a little bit of a >> complicated process and you could break a few things if it is not done >> right. >> >> There are a couple of forms that you need to add rows to to include that >> field, I do not recall the names of those forms off hand so I may have to >> get my hands on a system to help you further. If you still are interested >> in doing this, write to me offline and I will have hands on a working >> system in about 2 weeks and I could help you once I get the names of those >> forms.. >> >> Cheers >> >> Joe >> >> >> >> ________________________________ >> From: jiang xiaofeng <jiangxiaofen...@gmail.com> >> To: arslist@ARSLIST.ORG >> Sent: Tue, June 8, 2010 10:37:32 PM >> Subject: Fields in a vendor form >> >> ** >> Hi All, >> >> I was trying to change the console list table's qualification in "overview >> console", while I found that the data source form of this table was a >> vendor form and some of the fields I need doesn't exist in this form. >> My problem is I need to list all incidents of which the owner is the >> current user but I can't find the fields I need to write this >> qualification, such as "Owner Group" and "Onwer". Is there anyway to add >> there fields to the vendor form? Or some other solution ? >> >> >> Thanks. >> >> Jiang Xiaofeng >> >> >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" >> -- >> This message was scanned by ESVA and is believed to be clean. >> >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
