I prefer to use the Escalation sets field and a Filter does the work method.
The only real advantage of using this method is that you can test it from the user tool and log the actions locally (instead of having to read server side logs). Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Brittain, Mark Sent: Thursday, July 01, 2010 11:15 AM To: arslist@ARSLIST.ORG Subject: Escalation or Filter ** Hi All >From a performance perspective which would be better? Escalation on Form A set field and push fields to create a new record on Form B Escalation on Form A set field. Filter on Form A does the push fields to create a new record on Form B. ARS 6.3 patch 20 Oracle 9.2 SunOS 5.9 Thanks Mark ____________________________________________ Mark Brittain Remedy Developer NaviSite mbritt...@navisite.com (315) 453-2912 x5335 (Phone) (315) 317.2897 (Cell) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
