You can create a a script to run in cron which checks the remedy process, memory, oubound email delay/count etc.,. We had created something similar to track and called the paging system directly from commandline to send pager to the Remedy support team to take necessary action...
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"