We do have an third party software which send in a SMS and an Email in case the services of arserver and Email engine is not working.. Same is work for SLA's also..
Using remedy for this is not a good idea as it will only show you the status of Email engine,armonitor.SLA engine and not the arserver(if it is not working). Better use a script or a third party tool for this available in the market, even microsoft has couple of them Regards Rajesh -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of SUBSCRIBE arslist Sathish Sent: Wednesday, July 21, 2010 10:06 AM To: arslist@ARSLIST.ORG Subject: Re: Monitoring Process like Arserver , Apache , Tomcat using Remedy You can create a a script to run in cron which checks the remedy process, memory, oubound email delay/count etc.,. We had created something similar to track and called the paging system directly from commandline to send pager to the Remedy support team to take necessary action... _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" Important notice: This e-mail and any attachment there to contains corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank You. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
