Hi everyone I should have said it sooner.....I truly appreciate everyone's feedback.
I do have a question about creating the file on the server. Do I understand it correctly that remedy user would need to have proper permission to create the file on the server? Is there a way to run the command as some generic user that has been set up? If yes, does the password of that generic user also have to be in the command?(I wouldn't want that of course) Kimberly -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of LJ LongWing Sent: Tuesday, July 13, 2010 1:44 PM To: arslist@ARSLIST.ORG Subject: Re: create a file and attach it to current form?????? Kim, I don't know if the other suggestions worked for you or not...but I would suggest against this type of workflow. First, it will only work in the native client which as discussed is on its last leg from a support perspective...secondly, an errant " in your $tmp_Text for File$ field would throw your parameters off and not create the file expected. If you are looking to create a file on their client, I would suggest creating it on the server, attach it to the record they are on, and provide them with a prompt of where to save it....just a thought. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kim Santana Sent: Monday, July 12, 2010 3:49 PM To: arslist@ARSLIST.ORG Subject: Re: create a file and attach it to current form?????? I am trying to create an AL that will take some text and create a file on the c drive of the client. This is the command I am trying to use. cmd cd c:\echo "$tmp_Text For File$">"$Infrastructure Change ID$".csv this command works fine and a file is created when run directly in a command line (I substitute the fields with data) This command seems also run fine when I turn on client logging when the command is run in the AL a command window pops up : c:\Program Files|AR System\ User Why , Why, Why, is this happening???? Arsystem 7.1 patch 5 Windows 2003 SQL 2005 Kimberly -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Friday, June 25, 2010 2:55 PM To: arslist@ARSLIST.ORG Subject: Re: create a file and attach it to current form?????? I haven't done it on Windows but here is the basic logic I would use. Collect your data (could be into a field) Output your data to a file on the server (using echo or the notify action) Use the PERFORM-ACTION-ADD-ATTACHMENT command in a Set Fields action For more info on the Notify action use the Help -> Contents and Index in your admin tool and display the "The Notify filter or escalation action" topic. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kim Santana Sent: Friday, June 25, 2010 1:40 PM To: arslist@ARSLIST.ORG Subject: create a file and attach it to current form?????? Has anyone built workflow or can point me in the right direction to do the following? On a form>collect data from a "table walk"> save to a file> and attach that file to an attachment field/pool on the current form? WHITHOUT manual intervention? I have attempted to use the open window action>destination = file (but attachment fields are visible in the list).... MS SQL 2005 Windows 2003 AR System 7.1Patch 007 Very much appreciated. Kimberly Santana Sr. Remedy Systems Engineer PHASE*FORWARD ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
