Dave, While we have you on the subject. What would be the best way to describe the protocol between the Mid Tier and the AR System server? I'm hoping a secure, proprietary API call with no hint of http/https. I am trying to get the network security people to allow a Mid Tier server setup on an extranet with a firewall port to permit the Mid Tier access to the AR System server on the intranet. We used to allow external users in with a reverse-proxy but that was closed down. VPN is too expensive to give to every external customer but a local BMC Remedy AR System server read-only user license is free. Thanks, --- John J. Reiser Senior Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: Wednesday, July 21, 2010 3:17 PM To: arslist@ARSLIST.ORG Subject: EXTERNAL: Re: What do you call Remedy-on-the-web?
** Officially, it is called the BMC Remedy Mid Tier. (i.e. a space between "Mid" and "Tier", no hyphen). However, when referring to the tier that is the Mid Tier, you can refer to it as the mid-tier (i.e. the tier that is in the middle). An example sentence: "The BMC Remedy Mid Tier serves as a mid-tier between the AR System server and the Web client". -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Martin, Dwayne Sent: Wednesday, July 21, 2010 11:07 AM To: arslist@ARSLIST.ORG Subject: What do you call Remedy-on-the-web? ** Some call it "Mid Tier," some "MidTier," some "mid tier, and some "Mid-Tier," and most of the time it doesn't matter. The problem comes when you want to search the ARSList archives for an old solution to a new problem. What do you use for your selection criteria? It would be nice if we could agree on a single name. Dwayne Martin James Madison University _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
