Hi Ram, Thanks for the quick response. Any links or tutorial you can point me to to try it out?
Thanks and Regards, Richard On Tue, Jul 27, 2010 at 3:36 PM, Ram Rudra <rambabu.ru...@gssamerica.com>wrote: > ** > > Richard, > > There is no OOB code. But you have to write a filter on the SRM:Request > form. > > > > Thanks & Regards, > > Ram Rudra > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Richard Matovu > *Sent:* Tuesday, July 27, 2010 5:45 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Service Request Approvals based on Requestor's Department > > > > ** Hi all, > > > I have defined several service request to be approved using Service Request > Approval - Level instead of Management Chain. However, on the Approval > Mappings, the mapping criteria is only Navigation Categories, SRD > Information and Requestor Information. Is there any way out-of-box to do > approvals based on the requestor's department e.g. for IT, the approval go > to a certain group and for HR, the approvals to another group. > > I saw it was possible with change and I am wondering why not for Service > Requests. I will be very grateful for any help. > > Thanks, > > Richard > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Matovu Richard Matrich Email: rich...@matrich.net Web: http://www.matrich.net/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
