Hi Richard First thing, I would recommend is to contact BMC and find out if they have a quick fix. This issue has been around over a year now and they should definitely have something.
Thanks Mahesh On Tue, Jul 27, 2010 at 11:42 PM, Richard Matovu <rich...@matrich.net>wrote: > ** > Hi Mahesh, > > Yes, it is SRM 2.2 Patch 2. How do I solve this defect? Could you please > send me any links, tutorials or pointers? > > Thanks and Kind Regards, > > Richard > > > On Wed, Jul 28, 2010 at 6:19 AM, Mahesh <mchand...@gmail.com> wrote: > >> ** What is the SRM version ? The last time I saw this defect (# >> SW00320171) was on SRM 2.2 Patch 2. >> >> >> Thanks >> Mahesh >> >> On Tue, Jul 27, 2010 at 6:27 AM, Richard Matovu <rich...@matrich.net>wrote: >> >>> ** >>> >>> Hi, >>> >>> I created a service request which gathers information to populate a work >>> order template utilizing the Details 2 tab to store the gathered >>> information. The fields which were mapped include WO Type Field 11_Char, WO >>> Type Field 12_Char to WO Type Field 17_Char. >>> >>> However, when a user fills the information, the fields which he doesn't >>> fill in are also auto-populated with values got from the other fields >>> instead of having blanks in those fields which were not filled. >>> >>> Anyone else who has come across this or knows a solution, please help. I >>> will be very grateful for your help. >>> >>> Thanks and Kind Regards, >>> Richard >>> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> >> >> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > > > -- > Matovu Richard > Matrich > Email: rich...@matrich.net > Web: http://www.matrich.net/ > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
