The BMC Software BSM Architect is responsible for implementing BMC solutions at customer sites, developing/evolving best practices for delivery of BMC Business Service Management Solutions, as well as assisting in the scoping, planning and development new relationships within assigned accounts as part of the program offering. This position requires a high degree of demonstrated BMC Remedy IT Service Management Technical Ability as well as strong presentation, workshop facilitation, technical and business writing proficiency.
The BSM Architect's primary responsibilities for the role are: § Responsible for leading and/or participating in small teams comprised of BMC, partner and customer resources at client sites to deliver required outcomes and produce additional business with BMC clients. § Understands how to apply technology to improve the operational effectiveness or efficiency of specific IT functions or applications. § Implement, customize, and configure BMC products as part of a defined BMC Route to Value (i.e. Change and Configuration Management, Asset Management and Discovery, Service Impact and Event Management, Incident and Problem Management or Service Level Management) § Integrate BMC products to each other and third-party applications § The BSM Architect must be familiar with other IT management technologies and have a working knowledge of IT operations and management. Ability to take direction and work independently in achieving stated objectives § Actively participates in sales meetings and calls. § Collects business and technical information from clients regarding requirements § Researches, composes, and delivers responses to customer, project and account teams as required. Interacts with clients to clarify requirements § Develops Level of Effort, (LOE) to be used in services Statements of Work, (SOW), Service Specifications and other commercial vehicles required for team engagement. Assists in, risk and profitability calculations. § The BSM Architect must have the ability to transfer knowledge of the BMC approach to business service management with a focus on service support technologies offered by BMC § The BSM Architect should be certified on multiple product families as well as maintain ongoing product knowledge Position Requirements Experience / Skills: § 7+ years experience in systems design and development experience in an enterprise computing environments. § Demonstrated expertise in multiple large scale implementations, integrations and configurations of BMC Remedy ITSM 6 and 7 § Experience implementing RDBMS-based enterprise computing solutions § Strong technical knowledge of multiple major operating systems environments, (e.g. LINUX, Microsoft, HP, AIX, Solaris, etc) § Strong technical knowledge of multiple major operating RDBMS environments, (DB2, ORACLE, SQL, etc) § Practical expertise with BMC's Blueprint Methodology § Expertise in articulating BMC's Service Management Process Model, (SMPM) § Strong customer interaction skills § Strong written and verbal communication skills § Training & Presentation skills § Good Negotiating skills Position Attributes § Education/Training Required: o Bachelor Degree in Computer Science, MIS, or equivalent experience § BMC Remedy ITSM 7 Core and Advanced Certification Preferred § ITIL v3 Foundations Certification, ITIL ITSM Managers Certification Preferred § Strong demonstrated presentation, workshop facilitation, technical and business writing skills *** Ideal Candidate will be located in the Northeast or Midwestern United States*** Thanks! Amy Estrada | Corporate Recruiter | BMC Software 2101 CityWest Blvd | Houston, TX | 77042 | Direct: 713-918-1223 |Fax: 713-918-2700 | Mobile: 713-824-1649 | www.bmc.com<http://www.bmc.com/> To Apply Click: http://careers.peopleclick.com/careerscp/client_bmc/external/search.do [cid:image001.png@01CB3D45.FF8BA250]<http://www.linkedin.com/profile?viewProfile=&key=3985177&trk=tab_pro> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
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