Hi All,
I am trying to update records or insert a new record if it does not exist in
the table... the workflow consists of three escalation timed to run ten minutes
apart .....
all three escalation are associated to the same form (source)....
all three escalation update a field in the source form to trigger three "On
Modify" filters
all three escalations have a very similar run if condition
("Updated" "No" and 'ACTIONFLAG' = 1)
("Updated" "No" and 'ACTIONFLAG' = 2)
("Updated" "No" and 'ACTIONFLAG' > 2)
when the filters trigger they either update or add record or add a record
Problem: only one of the escalations executes .....I can't find enough
information to find why the other two escalations are not running
has anyone experienced this problem? .... thank you
I have turned on the server escalation and filter logs but they are not helping
to much....
Any help is appreciated.
Thanks,
Environment:
Windows server
AR System 7.5 patch 6
Incident Management application
SQL Server 2005 database
Regards,
Jorge Polo
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