Hi all

We are currently using ITSM 7.0

 

A user has a new Remedy client install on his new laptop. When he attempts to 
update older tasks/change or incidents, he is receiving an error:

"Format of date or time value is not recognized... (ARERR 9376)"

 

When I compare the same tickets on my system it looks like the date formatis 
reversed on his laptop ie: 30/08/2010 12:00:00 AM vs 08/30/2010 12:00:00 AM

 

Would this be a Remedy installation configuration issue, or does anybody know 
if it would be the formatting of his PC system clock causing this? 

 

Thank you!

 

Vi
                                          
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