Hi all We are currently using ITSM 7.0
A user has a new Remedy client install on his new laptop. When he attempts to update older tasks/change or incidents, he is receiving an error: "Format of date or time value is not recognized... (ARERR 9376)" When I compare the same tickets on my system it looks like the date formatis reversed on his laptop ie: 30/08/2010 12:00:00 AM vs 08/30/2010 12:00:00 AM Would this be a Remedy installation configuration issue, or does anybody know if it would be the formatting of his PC system clock causing this? Thank you! Vi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"