Could it be some mis-configuration on the laptop itself? You may want to ask the Windows admin that imaged that laptop if he followed the proper procedure. Or maybe this laptop was not imaged by your IT department
Guillaume ________________________________ From: Action Request System discussion list(ARSList) [arsl...@arslist.org] on behalf of vianna...@hotmail.com [vianna...@hotmail.com] Sent: Wednesday, September 01, 2010 10:25 AM To: arslist@ARSLIST.ORG Subject: Re: Format of Date/Time Value not recognized ** Yes I fixed the user by setting a default locale but I'm wondering now why I had to set a default when everybody else's is blank? Thanks Vi On Sep 1, 2010, at 10:21 AM, Guillaume Rheault <guilla...@dcshq.com<mailto:guilla...@dcshq.com>> wrote: ** In the User tool, under Tools -> Options, click on the Locale tab, and take a look at the Date/Time style Guillaume ________________________________ From: Action Request System discussion list(ARSList) [arsl...@arslist.org] on behalf of Vianna Vianna [vianna...@hotmail.com] Sent: Wednesday, September 01, 2010 10:10 AM To: <mailto:arslist@ARSLIST.ORG> arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Format of Date/Time Value not recognized ** Hi all We are currently using ITSM 7.0 A user has a new Remedy client install on his new laptop. When he attempts to update older tasks/change or incidents, he is receiving an error: "Format of date or time value is not recognized... (ARERR 9376)" When I compare the same tickets on my system it looks like the date formatis reversed on his laptop ie: 30/08/2010 12:00:00 AM vs 08/30/2010 12:00:00 AM Would this be a Remedy installation configuration issue, or does anybody know if it would be the formatting of his PC system clock causing this? Thank you! Vi _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
