I've upgraded my mid-tier to 7.5 to address a different issue, but now my CI Viewer isn't working: The CI Relationship Viewer could not open because the specified root CI does not exist. namespace = BMC.CORE classname = BMC_ComputerSystem datasetid = BMC.ASSET instanceid = AG0019bb379a54xgwWRwgCuxog0Pm3
I've triple checked that the assets are there and fine. ARS 7.1 p 11 CMDB 2.1 p4 Mid-tier 7.5 p4 ITSM 7.0.03 p 9 On Linux with remote Oracle 10g RAC The compatibility document seems to indicate this should work, and it seems to work for all the ITSM features. Has anyone else seen this? Is it an incompatibility? Do I have to go back to a 7.1 mid-tier? Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
