I never tried anything to achieve something like that.. its just a thought
that occurred after Tommy Morris posted the comment about a broadcast
bulletin with a critical priority. The view field or DVF field would be the
only way of displaying it for sure, I was just thinking aloud on how you
would set one of these field with the appropriate media player embedded in
it..

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Reiser, John J
  Sent: Friday, September 10, 2010 1:35 PM
  To: arslist@ARSLIST.ORG
  Subject: Re: EXTERNAL: Re: diff b/w .. Incident ..problem..change


  **
  Joe,

  Couldn't you build a few small .html files with embedded audio files and
run the appropriate one in a Data Visualization field?

  I tried something once with a view field and a .wav file welcoming you to
the Helpdesk home page. They made me turn it off that afternoon.





  ---
  John J. Reiser
  Senior Software Development Analyst
  Remedy Administrator/Developer
  Lockheed Martin - MS2
  The star that burns twice as bright burns half as long.
  Pay close attention and be illuminated by its brilliance. - paraphrased by
me

  From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
  Sent: Friday, September 10, 2010 12:00 PM
  To: arslist@ARSLIST.ORG
  Subject: EXTERNAL: Re: diff b/w .. Incident ..problem..change



  **

  Wouldn't it be cool if you could have voice recorded bulletins in Remedy?
I wonder if it is possible by using an audio file or video file as an
attachment, and somehow calling a media device such as quick time, and
playing that audio file or video file with the "Refrigerator falling from
the sky" alert!



  That would make for a very cool multi-media like home page..



  Joe

    -----Original Message-----
    From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Tommy Morris
    Sent: Friday, September 10, 2010 11:40 AM
    To: arslist@ARSLIST.ORG
    Subject: Re: diff b/w .. Incident ..problem..change

    **

    If the refrigerator is punching a hole through the earth I believe that
a Broadcast Bulletin would need to be created with a critical priority.



    From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ LongWing
    Sent: Friday, September 10, 2010 10:34 AM
    To: arslist@ARSLIST.ORG
    Subject: Re: diff b/w .. Incident ..problem..change



    **

    I would revise that to say that a problem is if the refrigerator
repeatedly falls on others, that's a problem..if it keeps falling after it
falls on the first person (through the earth into the core), it's just a
continuation of the same incident.



    From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
    Sent: Friday, September 10, 2010 9:18 AM
    To: arslist@ARSLIST.ORG
    Subject: Re: diff b/w .. Incident ..problem..change



    **

    When you are walking on the street, if a refrigerator falls on your
head, its an incident.. :-)



    If that refrigerator keeps falling thereafter, it kind of becomes a
problem :-)



    Whatever you might do for that refrigerator not to fall in the future,
without risking any other casualty, is called a change.. :-)



    Sorry Pavan, its Friday and that's the best example I could think
without posting a Friday Humor thread and yet kind of explain what the
difference is between those 3 entities...



    Joe

      -----Original Message-----
      From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Pavan Kumar
      Sent: Friday, September 10, 2010 11:09 AM
      To: arslist@ARSLIST.ORG
      Subject: diff b/w .. Incident ..problem..change

      **

      Hi All, Can any please let me know the diff b/w Incident, Problem and
Change??



      Thanks & Regards,

      Pavan Kumar




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