Hello ... we had a similar issue trying to add an attribute to the BMC_ComputerSystem class and it took a BMC support intervention to resolve. Somehow we did it wrong :| ... oh, now I remember ... we used the Atrium Core Console ;-)
You cannot edit the AST: for directly ... the attribute would not have a corresponding database entry point and you could not save any data in the field. Did you use the CMDB Console to add the attribute or Atrium Core Console? .:Mike:. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of sivarama velicheti Sent: Monday, October 11, 2010 8:06 AM To: [email protected] Subject: Re: CMDB Class Update Failed Error [ERROR 120028] ** Hi Guys, Thanks for your insights. But specifying an ID would lead to the same error. However when I reset the character field length (i.e. manually setting length of 254 instead of using the default) I am able to save the class. But when I go back to the BMC_ComputerSystem_ regular or the BMC_ComputerSystem join forms I am unable to see my newly added attribute. I am working on ARS 7.5 version. The other question I would like to ask is can I add the fields directly to AST:Computer_System form which is my end goal without going through the class manager. I remember that I read somewhere that one should not modify the CMDB or the Asset forms manually, but should be done via the class manager. Any suggestions are highly appreciated. Thanks Shiva _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
