How does your company categorize DNS changes in Change Mgmt? Do you have it under Ops Cat Tiers or set up as a product? Does your company have a criticality level for these? Do you differentiate between 'creating' vs. 'modifying' them?
I'm just trying to see how others classify these.. seems as if lately we've had an influx of DNS changes (new or mods) and my current classification isn't in line with what the change is requesting. ARS 7.1 ITSM 7.0.03 ----------------------------- On another note, to the people already using ITSM 7.5 / 7.6 ... Do you use Release Mgmt or can you get by with just Chg Mgmt? Thanks all - Marcelo _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
