Remedy Admin QueueThat could well be it. Check your arerror.log file as well. This might give you a clue of what is happening to that server at that the time the thread crashed. Enable thread logging too..
Joe From: Garrison, Sean (Norcross) Sent: Wednesday, October 13, 2010 2:11 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: Remedy Admin Queue ** My guess . your admin thread is being consumed by some other process. AIE Jobs, Recon Jobs, Escalations, SLA engine or something. Try putting the Recon, SLA engines on separate threads and see what happens. You can easily test it by killing one of them and seeing if it lets you in while it is restarting. Sean From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tommy Morris Sent: Wednesday, October 13, 2010 1:52 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Admin Queue ** Nope, no server group. 1 app, 1db, 2 mid-tiers From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe Martin D'Souza Sent: Wednesday, October 13, 2010 12:39 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Admin Queue ** Are you behind a server group by any chance? What you experience, you would experience in a server group in the event the main primary server failed, then the server next highest in rank would take over.. So if you are logged into the AR Admin or Dev Studio using the name of the primary server, you would be able to log in, but not perform any Admin kind of operations which includes development until you switch to the next server that has taken over the Admin operations.. Joe From: Tommy Morris Sent: Wednesday, October 13, 2010 11:02 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Remedy Admin Queue ** AR 7.5p3 Server 2003 Oracle 11i My Admin Thread keeps dying and though the log states that it is restarted I cannot log into Developer tool or make server setting changes. Does anyone know of a command to restart the Admin thread without restarting the entire AR Server service? Tommy Morris RSTS Remedy Developer 817-415-6898 _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
