Good Morning!
We've configured our system to allow incoming e-mails to update incidents. We'd like the process to ignore Out-of-Office messages based on information contained in the e-mail header. However, when I look at incoming messages in the AR System Email Messages form, I don't see complete header information like I do when I view header information in my local Exchange client. Is there another form where I can find this information? Or some way to configure Remedy to capture it? ITSM 7.5.01, ARS 7.5.00 Thanks, Rebecca Rebecca Boyd Application Administrator Information Systems 336.758.5671 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
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