Those two cmds run fine on the web for a single file - just doesn't like to
go through a table loop.  What was relayed to me was that they were working
on a patch for it (although no indication what patch - I'm on 7.5).  Using
filters vs Active links changes the perspective on the target
drive/directory.  I was under the impression the directory in the record is
where the file came from, not where it's being saved (extracted) to.  How
does the field get set after the user selects their directory via the
..SAVE-ATTACHMENT call.

On Tue, 23 Nov 2010 15:36:02 -0500, "White, Michael W (Mike)"
<michael.wh...@verizon.com> wrote:
> The directory is stored in with attachment name.  If you do a Set Fields
to
> a character fields on a form and record with an attachment, you'll see
it.
> 
> Mid Tier?  I didn't think you can run those processes on the Mid Tier
> server (no client).  They work fine on the ARS server, just use Filters
> rather than Active Links.  Unless you run Remedy on a Windows server,
> managing directories could be tricky.
> 
> Mike White
> EMail michael.wh...@verizon.com
> Office 813.978.2192
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of pritch
> Sent: Tuesday, November 23, 2010 3:03 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: attachments
> 
> I'm working on something similar.   Still trying to find a way to trap
the
> directory the user selects.  Also,  A table loop with those process calls
> works via the user tool, but not via the Web client (only drops the last
> attachment of the selected list).  It's in that (dare I say it) RFE
bucket.
> 
> On Tue, 23 Nov 2010 14:50:59 -0500, "White, Michael W (Mike)"
> <michael.wh...@verizon.com> wrote:
>> PERFORM-ACTION-SAVE-ATTACHMENT and PERFORM-ACTION-DELETE-ATTACHMENT.
>> 
>> Mike White
>> EMail michael.wh...@verizon.com<mailto:michael.wh...@verizon.com>
>> Office 813.978.2192
>> 
>> From: Action Request System discussion list(ARSList)
>> [mailto:arsl...@arslist.org] On Behalf Of Tim Rondeau
>> Sent: Tuesday, November 23, 2010 2:08 PM
>> To: arslist@ARSLIST.ORG
>> Subject: attachments
>> 
>> **
>> 
>> Currently running 7.1 patch 7 ITSM
>> 
>> Looking for ideas and anyone's input.
>> 
>> Basically we are looking to pull out all the attachments say for a CRQ
> out
>> of the Work Info and save them to a folder or what have you.
>> 
>> Anyone ever done this, best way for approaching this.
>> 
>> Thanks
>> 
>> Tim
>> 
>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_
>> 
>>
>
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>
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