7.6.04 might (don't know yet) be a faster method. But UT is Not supported
Sent from my iPhone On Jan 29, 2011, at 8:14 AM, "Gard, Richard J" <rjg...@statestreet.com> wrote: > ** Our plan is to install 7.6.03 on bare metal (new hardware) and migrate our > SRM, RKM and CHM apps to it. No-one uses the new system until migration is > complete and tested. The current Prod system will then become UAT, and our > UAT systems will become part of DEV. We don't do upgrades often, so this > approach seems to work best. We support 3000+ demanding global users who > operate 24/7. We can't afford down time of more than 4-5 hours on a Friday > night. The switch is more of a DNS repoint and test. > > > From: sphilben [mailto:sphil...@mac.com] > Sent: Friday, January 28, 2011 02:40 PM > To: arslist@ARSLIST.ORG <arslist@ARSLIST.ORG> > Subject: Long running ITSM 7.6 upgrade > > All: > > We are in the process of working out our upgrade path from ARS 7.1/ITSM > 7.0.03 to ARS 7.6/ITSM 7.6. The upgrade of ARS is pretty straightforward and > relatively quick. > > The ITSM pieces, on the other hand, take forever. The upgrade path looks like > this: > > SRM 2.2 p4 > CMDB 7.5 p5 > SRM 7.6 p1 > CMDB 7.6 p2 > ITSM 7.6 p1 > SLM 7.6 > SLM 7.6 p1 > > I am currently working on ITSM 7.6 on our DEV server. Should it really take > 10+ hours? How am I supposed to get this done during our maintenance window? > > Has anyone else gone through this mess and survived? Does anyone have a > strategy on how to get this done in less than 24 hours (or whatever it ends > up taking)? We have failover servers that we could try and use but I don't > see how we can do it there early (like we are going to do during the ARS > upgrade). > > Not sure how I can go to the powers that be and tell them they will be down > for a whole day in order to upgrade some software. > > Thanks. > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"