7.6.04 might (don't know yet) be a faster method. 
But  UT is Not supported

Sent from my iPhone

On Jan 29, 2011, at 8:14 AM, "Gard, Richard J" <rjg...@statestreet.com> wrote:

> ** Our plan is to install 7.6.03 on bare metal (new hardware) and migrate our 
> SRM, RKM and CHM apps to it. No-one uses the new system until migration is 
> complete and tested. The current Prod system will then become UAT, and our 
> UAT systems will become part of DEV. We don't do upgrades often, so this 
> approach seems to work best. We support 3000+ demanding global users who 
> operate 24/7. We can't afford down time of more than 4-5 hours on a Friday 
> night. The switch is more of a DNS repoint and test.
> 
>  
> From: sphilben [mailto:sphil...@mac.com] 
> Sent: Friday, January 28, 2011 02:40 PM
> To: arslist@ARSLIST.ORG <arslist@ARSLIST.ORG> 
> Subject: Long running ITSM 7.6 upgrade 
>  
> All:
>  
> We are in the process of working out our upgrade path from ARS 7.1/ITSM 
> 7.0.03 to ARS 7.6/ITSM 7.6. The upgrade of ARS is pretty straightforward and 
> relatively quick.
>  
> The ITSM pieces, on the other hand, take forever. The upgrade path looks like 
> this:
>  
> SRM 2.2 p4
> CMDB 7.5 p5
> SRM 7.6 p1
> CMDB 7.6 p2
> ITSM 7.6 p1
> SLM 7.6
> SLM 7.6 p1
>  
> I am currently working on ITSM 7.6 on our DEV server. Should it really take 
> 10+ hours? How am I supposed to get this done during our maintenance window?
>  
> Has anyone else gone through this mess and survived? Does anyone have a 
> strategy on how to get this done in less than 24 hours (or whatever it ends 
> up taking)? We have failover servers that we could try and use but I don't 
> see how we can do it there early (like we are going to do during the ARS 
> upgrade).
>  
> Not sure how I can go to the powers that be and tell them they will be down 
> for a whole day in order to upgrade some software.
>  
> Thanks.
> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_

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