Hey John, An iFrame is an HTML concept. Basically
<html> <head....> <p>blah blah blah</p> <iFrame src="http://www.google.com></iFrame> <p>blah blah blah</p> </html> (It is a way to embed one web page into another (sort of)) Anyways -- your customer sounds like they have a "specific concept or look/behavior" in mind. You may be interested in Kinetic Request -- it is a totally different approach to displaying Remedy data to the web. We can do ANYTHING the web can do. Also -- Kinetic Request works against 7.6.4 all the way back to ARS 6.0 -- so you would not need to upgrade anything in order to take advantage of what Kinetic does. You could start building what the customer needs -- vs building an upgrade project. Let me know if interested. Thanks -- and have fun!!! -John On Feb 10, 2011, at 1:31 PM, Reiser, John J wrote: ** Hello Listers, ARS 7.6.03 Mid Tier 7.6.03 Tomcat 5.5.17 I have a request from a customer to help them configure the Mid Tier so it stays in the frame in which it was opened. They call it iFrame but I’m not familiar with it. Is there a configuration setting that will prevent the Mid Tier from opening in a new window OR is that a function of how they call Mid Tier from iFrame? Thanks, --- John J. Reiser Remedy Developer/Administrator Senior Software Development Analyst Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ -- John Sundberg Kinetic Data, Inc. "Building a Better Service Experience" Recipient of: WWRUG10 Best Customer Service/Support Award WWRUG09 Innovator of the Year Award john.sundb...@kineticdata.com 651.556.0930 I www.kineticdata.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
