Thank you, John, I have the SSO, but it is not what I'm looking for. Our company wants to use the OIM to handle the account creation on different systems. So, when new user appears in the PeopleSoft, then OIM, based on the predefined rules should create the production account in the active directory and send the Service Request(s) to remedy for all other additional accounts (unix, mailbox, etc.)
I know how to do this and from remedy site. I have built the webservices integration to create service request, that after it get's approved creates the corresponding work order to the proper remedy group. My question is: have anyone did anything like this? Our (OIM) vendor claims that they have done quite a few integrations like this, and I just curious if anyone on the arslist can share his/her experience with the OIM. Regards, Mike -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Baker Sent: Wednesday, February 23, 2011 11:03 AM To: arslist@ARSLIST.ORG Subject: OIM (Oracle Identity Manage) and remedy Hello, I think BMC ship some free code if you want to build a homebrew solution, but if your Oracle IM login IDs don't match your AR system User form then it's not going to work. Ask BMC support for some documentation. Benefits: it's free! Downside: it may not work, poor support/management/etc. and I doubt there are many/any using it. Or, you can use the BMC industry standard solution, SSO Plugin: http://www.javasystemsolutions.com/jss/ssoplugin. Benefits: widely used, highly regarded support, packed with features to make SSO easy. Downside: it's not free. John ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
