Raj, We need to further define the requirement 'belongs to ...'. I presume this is for ARS 7.0/1, possibly with ITSM 7.0/1 (since the Data Management Tool is involved): - a person can have only ONE People record for a specific login ID. A person may have more than one such ID. Any attempt to create a second People record for a given login will fail, and the Data Management Tool Validation scheme does check for this situation. This specific People record is the one access upon login by the user, with that particular loginID.
- a specific user is allowed access to multiple companies for that People record, and may hold membership in any support groups within those companies - however--a specific People record can only hold ONE Company/Organization/Department triad. This structure highlights the difference between: Company/Organization/Department, for administrative placement (only ONE allowed); and Company/Support Organization/Support Group, for Incident assignment (any combination possible). These characteristics are valid whether information is entered via Data Management Tool or not. I hope this helps explain operation of the People structure. Don W. McClure, P.E. CITC Call Tracking Administration University of North Texas dwmac @ unt . edu -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Raj Sent: Tuesday, March 01, 2011 2:20 PM To: arslist@ARSLIST.ORG Subject: Re: People belonging to Multiple Companies - Data Management Tool Spreadsheet ( People) What if we have a situation, where a person belongs to two companies? How do we handle that? On Mar 1, 12:14 pm, Roger Justice <rjust2...@aol.com> wrote: > A person can only belong to one company. > > > > > > > > -----Original Message----- > From: Raj <ravi6...@gmail.com> > To: arslist <arsl...@arslist.org> > Sent: Tue, Mar 1, 2011 3:11 pm > Subject: People belonging to Multiple Companies - Data Management Tool > Spreadsheet ( People) > > Hi All, > am working on Data Management Tool to load People data. > n the People Spreadsheet, If a Person for example : John Belongs to > peration Company - A and also belongs to Customer Company - B, then > n the People Spreadsheet, Would I have two rows for the same Person - > ohn , Row 1 would mention Company as A and row 2 mentions company as > or I would just have One row for person - John but in the company > olumn , I would mention two company names i.e., A; B. Not sure If > his would work? > am thinking, there should be two rows. > lease let me know what you guys think? > hanks, > aj > ___________________________________________________________________________ > ____ > NSUBSCRIBE or access ARSlist Archives atwww.arslist.org > ttend wwrug11www.wwrug.comARSList: "Where the Answers Are" > > ___________________________________________________________________________ > ____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug11www.wwrug.comARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
