Hi Mike, Check if There is activelink on menu select of Impact and Urgency which set the value of fields that are mapped to impact and urgency. In that case you want to populate those fields as well on window open of AIF
Enjoy troubleshooting :) Regards Vinay Vermani On Fri, Mar 4, 2011 at 2:55 PM, Michael Burton <michael_bur...@hotmail.co.uk > wrote: > ** > It did indeed work, but we now have a new problem. > > When you open the AIF, the Impact and Urgency boxes have some default > values, yet if you submit the form, the values are not passed and the REQ > errors as if the values are not there. > > However if you 're-select' the values, the REQ works correctly and a > incident is raised. > > Most odd. > > Will keep digging. > > Cheers > > - > Mike > > > Date: Fri, 4 Mar 2011 11:46:15 -0800 > > From: tpala...@gmail.com > > Subjec_attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
