hi,

Can you extract the corresponding API and SQL logs with  this error message
that can tell a lot of things.

Thanks,
Vikram

Pruitt, Christopher (Bank of America Account) wrote:
> 
> This is a brand new install I ran this morning.
> 
> Christopher Pruitt
> Business Consulting III
> HP Enterprises Services
> christopher.pru...@hp.com
> www.hp.com<http://www.hp.com/>
> [cid:image003.png@01CBDCE2.1F899120]
> 
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> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice
> Sent: Monday, March 07, 2011 4:09 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Remedy Developers Studio - Error
> 
> ** Have you tried a new install of RDS?
> 
> -----Original Message-----
> From: Pruitt, Christopher (Bank of America Account) (Bank of America
> Account) <christopher.pru...@hp.com>
> To: arslist <arslist@ARSLIST.ORG>
> Sent: Mon, Mar 7, 2011 5:05 pm
> Subject: Remedy Developers Studio - Error
> 
> Has anyone ever seen this error with the Remedy Developer Studio 7.6.4
> 
> 
> 
> I select all Objects, select Forms or Active Links and it will bring back
> a list
> 
> of objects, however, when I select Filters it gives me the following error
> 
> 
> 
> Unable to retrieve Filters lists from <servername>. 
> com.bmc.arsys.studio.model.ModelException:
> 
> ERROR (552): Failure during SQL operation to the database: ORA-00911:
> invalid
> 
> character (ARERR 5087).
> 
> 
> 
> I did not have an issue when using version 7.5 but when I upgraded to
> 7.6.4 this
> 
> started to pop up.
> 
> 
> 
> Environment:
> 
> Remedy AR Server 7.1 (we are planning an upgrade to 7.6.4 later this year)
> 
> Oracle 10g
> 
> SUN OS 5.9
> 
> Remedy Developer Studio 7.6.4 running on Windows XP SP3.
> 
> 
> 
> 
> 
> Christopher Pruitt
> 
> Business Consulting III
> 
> HP Enterprises Services
> 
> christopher.pru...@hp.com<mailto:christopher.pru...@hp.com>
> 
> www.hp.com<http://www.hp.com/<http://www.hp.com%3chttp/www.hp.com/>>
> 
> 
> 
> 
> 
> Confidentiality Notice: This message and any files transmitted with it are
> 
> intended for the sole use of the entity or individual to whom it is
> addressed,
> 
> and may contain information that is confidential, privileged, and exempt
> from
> 
> disclosure under applicable law. If you are not the intended addressee for
> this
> 
> e-mail, you are hereby notified that any copying, distribution, or
> dissemination
> 
> of this e-mail is strictly prohibited. If you have received this e-mail in
> 
> error, please immediately destroy, erase, or discard this message. Please
> notify
> 
> the sender immediately by return e-mail if you have received this e-mail
> by
> 
> mistake.
> 
> 
> 
> 
> 
> 
> 
> 
> 
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