****** the issue with User Tools not the Mid-Tier at all however i already clean the Home Directory to one of the users and set the correct one however issue still..
any suggestion ! On 3/15/11, Chowdhury, Tauf <tauf.chowdh...@frx.com> wrote: > Is this on the mid tier or the WUT?? > If on the mid tier, you may need to clear the cache. > If on the WUT, you could navigate to the home directory, and find the > folder that contains the form cache data for the Change Management > Console and delete it on a test machine. > > (I'm assuming it's the mid tier though). > > Tauf Chowdhury | Forest Laboratories, Inc. > Analyst, Service Management > Mobile:646.483.2779 > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Ramy S. Ayoub > Sent: Tuesday, March 15, 2011 8:44 AM > To: arslist@ARSLIST.ORG > Subject: Change Management 7.3 Hang and gives a white pages when open > the Change Mgmt Consoul > > Dears, > > we are facing very slow performance in Remedy Change Management to > view the assigned changes from Change Management Console. Users cannot > open the change management console; it hangs and gives a white page > and times out or opens after very long period of time. > > ARS 7.1 > ITSM 7.3 > OS : Windows 2003 > SQL : 2005 > > Best Regards, > Ramy Ayoub > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > ********************************************************************** > This e-mail and its attachments may contain Forest Laboratories, Inc. > proprietary information that is privileged, confidential or subject to > copyright belonging to Forest Laboratories, Inc. This e-mail is intended > solely for the use of the individual or entity to which it is addressed. If > you are not the intended recipient of this e-mail, or the employee or agent > responsible for delivering this e-mail to the intended recipient, you are > hereby notified that any dissemination, distribution, copying or action > taken in relation to the contents of and attachments to this e-mail is > strictly prohibited and may be unlawful. If you have received this e-mail in > error, please notify the sender immediately and permanently delete the > original and any copy of this e-mail and any printout. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
